DELIVERY INFORMATION
Shipping Time
All shipping times are dependent upon our stock level. The average shipping time for standard packages is between 7 to 14 working days subject to location, but we do aim to exceed this where possible. Due to Convid-19 delivery may sometimes takes longer, please be understand during this difficult time as we carefully balance our commitment you our customers while keeping our employees safe.
Shipping Costs
Your order means a lot to us, which is why we are dedicated to providing fast, safe, and reliable delivery services for all our products. Delivery options and costs are shown at the checkout when placing your order.
I have not received my order
if you have not received your order within 14 working days please contact us for further assistance.
Received the wrong item
If we have sent you something you didn’t order, we want to get the correct item to you as fast as possible. Contact us immediately upon receiving the wrong item.
International Shipping
All our items are available to ship within the United States and Canada. Please contact us regarding other International Shipping locations.
RETURNS & EXCHANGES.
Customer satisfaction is our No.1 priority, we want you to be delighted with your order from iYaadi.com. If our product does not meet your expectation, please let us know. We would love to hear your feedback and try our best to provide you with a satisfactory solution.
Our Return Policy
You can return any eligible items within 30 days of receiving your order. Please contact our customer service team to arrange:
1. All items must be returned in their original packaging.
2. To return an item please contact us to obtain a return address.
3. To be eligible for a return, items must be in its original condition and packaging to be accepted.
4. Goods that are not faulty will be returned at your costs.
5. Our return policy is slightly different for some products and special-occasion purchases.
6. DAMAGED OR FAULTY orders – For orders which have been damaged in transit please inform us within 48 hours of delivery. For any orders deemed to be faulty, please inform us within 7 days of receiving the items.
7. We reserve the rights to refuse returns on Items received after 30 days.
Our Exchange Policy
You can exchange any eligible items within 30 days of the received date.
1. To be eligible for an exchange, items must be unused and in the same condition that you
received it. It must also be in the original packaging.
2. Contact customer service to make sure the item can be exchange.
3. We reserve the rights to refuse exchanges on Items received after 30 days.
Receiving Your Refund
Once you receive a confirmation email indicating we have received your return. All refunds will be made within 30 days of iYaadi.com receiving and checking the returned items. REFUNDS will be issued to the form of payment used on the original order. If the products are deemed damaged and/or unsaleable then the goods will be returned, and no refund given.
Need further assistance? We are here to help.
